The brief type: if you should be searching for a distinctive engagement ring or special anniversary present, Leibish & Co. provides a strong supply of top-quality, colourful, and conflict-free expensive diamonds and gems. The family-run company might running online since 1998 with an individual touch who has acquired perform company the world over. Leibish & Co. makes it easy purchasing loose stones or to utilize the complimentary “Design a” instrument to bring your own perfect little bit of jewellery to life. With many years of experience and good workmanship under the buckle, Leibish & Co. is on the brink of expanding their supply to watches and other accessories.
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Whenever Leibish Polnauer launched 1st on-line diamond company in 1998, it took almost a full time to upload just one picture and information to his internet site â but he had been a visionary who saw potential inside fledgling realm of ecommerce. “as he sees the potential in a thought, he’ll fit everything in within his power to progress along with it,” said Benji Margolese, Director of material Marketing for Leibish & Co.
Leibish created a fruitful, family-run process together with partner and children helping in leadership positions. They have expanded a successful web business with offices found across the world. Leibish & Co. is a leader in unique coloured expensive diamonds and gemstones being difficult to find somewhere else. Their expensive diamonds will also be conflict-free, which will be a key point for several customers.
“People started to you since they search something somewhat various, something a bit more special than what everybody else has,” Benji stated.
While Leibish & Co. provides high-quality conventional diamonds, the firm focuses primarily on colourful, unique precious jewelry. Whenever questioned the reason why the organization features these increased customer return rate, Benji easily pinpoints the primary reason.
“It is a mix of outstanding items, great solution, and jewelry created for the greatest degrees of perfection,” the guy mentioned. “The jewelry we make just isn’t your daily, mass-produced kind of product. Each piece is actually custom-made to perfectly fit the diamond or gemstone chosen because of the customer.”
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Children Affair With Personal Service
Leibish & Co. is actually a genuine family members business, with Leibish’s friends playing key parts during the company.
Leibish serves as creator and chairman regarding the company, while their girlfriend, Rosi, may be the business’ Activities Manager. Their particular eldest child, Chavi, serves as top honors Jewelry Designer â which is an enormous duty since custom jewellery accocunts for over 50per cent in the organizations company, Benji stated.
Leibish’s eldest son, Yossi, may be the Chief Executive Officer of Leibish & Co. Another boy, Shmulik, that is a graduate of this Gemological Institute of The united states, may be the main Diamond Buyer when it comes to organization. “Shmulik is actually, frankly, one of a lot of gifted color diamond specialists in the,” Benji stated.
Leibish’s son Itzik could be the company’s COO and operates its nyc workplace on Fifth Avenue. Yoni, that is the youngest of Leibish’s five youngsters, is the organization’s CFO.
“among the longtime members of the group, I can let you know that, although there is no relationship, they start thinking about me personally, among others, element of their family,” Benji stated. “most of us bring our personal expertise on the company, but come together to consistently expand the company.”
Customers are additionally handled like family at Leibish & Co., in which the company invests electricity into personal solution and sales. “have you ever managed one specific agent, like, that is the exact same individual you’ll usually handle, regardless of what you may be calling or writing in about,” Benji mentioned. “we do not rely on passing clients around to various departments when they have a concern or specific problem they would like to handle.”
Consumers result from throughout the World
Leibish features some different types of clients: discover buyers, exactly who primarily store through the site, stores, and people in trade business, whom typically look at the business’s main workplaces in nyc, Israel, and Hong-Kong.
Nearly all Leibish & Co.’s clients are from usa. Their after that top audience is actually Canada, accompanied by great britain, Australia, Hong-Kong, while the rest of Europe.
Clients at each and every stage of life shop at Leibish & Co., though nearly all are within years of 35 and 54, Benji stated. Additionally, the organization garners approximately 300,000 site check outs monthly â and keeps most of their consumers coming back again.
“with well over a 70per cent return client rating, we remain one of the most famous organizations within market,” he mentioned.
Colourful Diamonds & Gemstones With a “Design your” Option
Leibish & Co. holds top-quality precious jewelry, but additionally maintains inventory versatility, specifically for on-line clients, Benji said. The organization sells numerous free expensive diamonds and precious gemstones, but the essential items are customized jewelry creations.
“We hold a big selection of multicolor diamond and gemstone jewellery, with of this rarest colors ever viewed,” he stated. “Our company is acknowledged well by our very own bread-and-butter items â yellow diamond and red diamond engagement bands. However, we offer diamonds of nearly every color, and priceless gemstones â including sapphires, emeralds, and rubies. We sell jewellery crafted with colorless expensive diamonds, too, but the knowledge is in the realm of tone.”
For customers who have some thing in your mind and need help making it a real possibility, Leibish & Co. provides a “Design your very own” jewelry instrument, which Benji stated is its top item.
“normally, when searching for a special piece, people usually desire specific stones and placing styles they will have currently dropped in love with,” he said. The “Design your personal” tool makes it possible for consumers to construct a piece utilising the rock, establishing, and steel regarding option.
“It allows these to bring their unique aspirations your â with the help of our knowledge in artistry,” Benji told you.
Extras & New using the internet Tools in Store for Leibish & Co.
because it seems toward the future, Leibish & Co. is actually gradually shifting toward higher-ticket things and a lot more product diversity. The company seems comfy branching off to new product lines because of the commitment and enthusiasm it relates to finest their present productions.
“There is mentioned launching numerous accessories â such as deluxe watches, bags, and even pencils,” Benji stated. “But we chose to hold back until we initially perfected the main distinct product, that is diamonds.”
Leibish & Co. can also be researching ways to continue mastering their prominent web site, also. One-way it intends to improve the internet based knowledge is by exposing enhanced truth features, that’ll provide virtual customers a lot more of an in-store knowledge.
As a business enterprise featuring its origins in colorful diamonds and e-commerce, Leibish & Co. consistently innovate in a conventional sector which views change as exemption, perhaps not the guideline.
